Terms of Business

Read our Terms of Business to understand your rights, our responsibilities, and the way we work.

Our Services

DEAR provides commercial (business-to-business) debt recovery services. This includes contacting debtors, issuing formal demand letters, arranging in-person collection visits where appropriate, and referring matters to solicitors for legal proceedings where necessary. We do not act as a solicitor and do not provide legal advice.

Our Fee

Our fee is 25% of the amount recovered, on a no win, no fee basis. If we do not recover any part of the debt, no fee is payable.

What We Will and Won't Do

  • We will act as your agent in contacting the debtor and pursuing payment
  • We will keep you informed of material developments in your case
  • We will not commence or conduct court proceedings ourselves — where necessary, we recommend referral to a solicitor
  • We will not provide legal, tax, or insolvency advice

Data Protection

Debt Enforcement AI Recoveries is a company registered in England and Wales, Company Registration No. 17304034. We process personal data in accordance with UK GDPR and our Privacy Policy. We are registered with the ICO, reference ZC184030.

Governing Law

These terms are governed by the law of England and Wales.

Handling of Funds Received

Where a debtor pays funds directly to DEAR in the course of recovering a debt on your behalf, these funds are held on your behalf and paid on to you, less our agreed fee.

Cancelling Instructions

You may withdraw your instructions to DEAR at any time by contacting us in writing. Where a case has already progressed — for example, a demand letter has been sent or a collections visit has taken place — our fee for the work already carried out may still apply.